Piagam Pelanggan dan Pencapaian 2016
- Kelulusan Kebenaran Merancang
| Bln | Jan | Feb | Mac | Apr | Mei | Jun | Jul | Ogos | Sept | Okt | Nov | Dis |
| Terima | 2 | 2 | 8 | 7 | 5 | 13 | 5 | 17 | 2 | 6 | 12 | 3 |
| Lulus/Siap Selesai | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 12 | 0 |
| Kiv/Proses/Dlm Siasatan | 2 | 2 | 8 | 7 | 5 | 13 | 5 | 16 | 2 | 6 | 0 | 3 |
| Tolak | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
- Kelulusan Pelan Bangunan Sesebuah
| Bln | Jan | Feb | Mac | Apr | Mei | Jun | Jul | Ogos | Sept | Okt | Nov | Dis |
| Terima | 0 | 1 | 0 | 0 | 5 | 0 | 3 | 3 | 1 | 1 | 1 | 0 |
| Lulus/Siap Selesai | 0 | 1 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| Kiv/Proses/Dlm Siasatan | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 3 | 1 | 1 | 1 | 0 |
| Tolak | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
